Shipping policy

Shipping & Delivery

Lead Times

Retail orders ship out within 3 to 5 business days after payment has been received for your order. Lead times are not guaranteed and are subject to change during busier times of year and times that our apothecary is closed.

Some items are made to order and will require a longer processing time. The description indicates those items and any custom items noted in the listings. 

Shipping

All orders ship via USPS or UPS with tracking. Once the package has been shipped, Stormbloom Apothecary is not responsible for loss or damages to items. Please contact USPS or UPS directly for any issues regarding your shipment.

Returned Shipments

If your shipment returns to our apothecary for any reason, we can ship out again for an additional shipping fee. To avoid returned shipments, please ensure that your shipping address is correct at checkout or get in touch with us before your order ships. Once the shipment goes out the door, we are not able to adjust shipments or delivery addresses.